Project Systems & Solutions

Pro-Line Monitoring Classifications:

Transaction Monitoring:

Pro-Line tracks each and every transaction involving the multi systems & channels (different data source) connected via complex integrations & interfaces. Any issue can be identified using Pro-Line in one click containing functional & technical flows. This ensures quick troubleshooting & reducing the overall issue resolution time.

It not only tracks the issue within the complex systems but also creates a knowledge base,

Provides a complete picture of all the process flows leading to continuous improvement in the IT support & improving the management. Minimizing the effort involved in Issue or Problem management with various business units.

Business Process Monitoring:

Pro-Line enables the enterprise to manage their portfolios & catalogues by identifying the actual business demands

Increases the transparency on outsourced and in-house performance data allowing business to rework on Service level agreements & Operational level agreements

Focusing and assisting on strategically important businesses, also helping in new business decision making

Pro-Line Deployment:

  • No additional hardware & software required
  • Executable based package(easy to install) - Desktop client installation one time setup
  • XML based Configuration (Easy to configure)
  • Security is no concern since it is deployed inside the Network (LAN)